We are committed to providing unparalleled service and we have spent years perfecting, enhancing and refining our 4 T's system, so we can serve you and your clients faster and more efficiently that ever before.
Technology
Our technology is built to integrate and assist. We have our own artificial intelligence system that learns, monitors and assists our live agents to be the best they can be.
Trust
You can trust our staff. I personally monitor and train them in all areas including sales, conflict resolution, sympathy, customer mood enhancement, loyalty building and brand values.
Team
You can rely on our team to be there for you from only $1 an hour. We can even maintain reserve staff for you, allocating more resources during your peak times or promotions.
Timing
Providing prompt, polite and personalised customer service is paramount to representing your brand. We monitor and report on performance by the second, this means our agents are the most responsive in the business, with the majority of chats attended to in 30 seconds or less.
