Maximise Online
Revenue & Engagement
Chat2 is offering a recovery package specifically tailored to Queensland tourism and hospitality businesses with the support of the Queensland Government.
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Maximise Online
Revenue & Engagement
Chat2 is offering a recovery package specifically tailored to Queensland tourism and hospitality businesses with the support of the Queensland Government.
Join Karen Lloyd-Collins, Chat2 Chief Operating Officer to learn more about attracting more direct bookings and enquiries through your website and how we can provide customer service assistance at a fraction of the cost.
The 30-minute session uses real, current data from our tourism clients and includes the following topics:
Make a booking here for a time that suits.
We encourage direct bookings when visitors are on your website so are less likely to use OTAs.
We respond in real-time, 24/7, 365 days a year.
The quantity of enquiries your staff have to respond is reduced.
Website visitors that get instant answers return and stay longer assisting your search rankings.
Around the clock service at an unbeatable cost.
We respond to your website visitors and Facebook Messenger enquiries.
An online team of real people, highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers. No lock in contract. Cancel anytime. First two months FREE.
* More than 200 chats per month incur additional charges of $50 per 50 chats thereafter. Package subject to availability and cancellation.
Where a booking is made or contact details obtained.
Providing SEO ranking benefits for your website.
Average response time to connect to website visitors.
Chat interaction when visiting a website from a mobile.
Businesses to be available 24/7.
Chat is their preferred communication channel.
Below is a a transcript of a real chat between Chat2 Concierge and a visitor on a cruise operator’s website.
Our team of real people are highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers.
We drive Direct Bookings.
Welcome to xxxx.. Hi! Arah here, happy to help you!
Every day is different with xxxx! We are super lucky to have over 27 gorgeous Outer Barrier Reef locations to choose from everyday – our skipper will decide in the morning on the best two reef sites to visit based upon the weather conditions. So you will be sure to see the very best locations Cairns has to offer for that day! We invite you to book online, simply click the "Book Online" button in the upper right corner of our page.
If you’ve booked in for snorkeling and are curious about diving, we offer a 10 minute free trial dive from the back of the boat. Please understand that this free trial is not available to certified divers or passengers already booked in for a dive.
For your first dive the pre-booked dive rate is cheaper if you book in advance – only $45 if booked today online or $70 if you choose to book on the day on board!
If you’ve booked and paid for the dive package with us directly we are happy to refund the dive component, but if you’ve booked with an agent you will need to check with them about their terms, conditions and refund policy.
Includes an online team of real people, highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers.
More than 200 chats per month incur additional charges of $50 per 50 chats thereafter. Package subject to availability & cancellation.
With our unique, innovative live chat software and our team of online engagement agents 24/7, you will have the power to maximise your sales, leads, bookings, conversions & attract more enquiries.
You can book a time for your demo right now.