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Supported by the Queensland Government

M.O.R.E. Direct Bookings for Tourism

Maximise Online
Revenue & Engagement

Chat2 is offering a recovery package specifically tailored to Queensland tourism and hospitality businesses with the support of the Queensland Government.

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INFOrmation SESSIONs

Join Karen Lloyd-Collins, Chat2 Chief Operating Officer to learn more about attracting more direct bookings and enquiries through your website and how we can provide customer service assistance at a fraction of the cost.

The 30-minute session uses real, current data from our tourism clients and includes the following topics:

  • Driving direct bookings
  • Additional customer service assistance
  • Streamlining staffing
  • SEO rankings
  • Tourism offer including two months FREE

Make a booking here for a time that suits.

"Our clients have welcomed the opportunity to trial Concierge... While it is still early days for our clients, the monthly reports we have seen so far have been very encouraging and are certainly delivering the promised benefits."
Mike Webley
Pinnacle Tourism Marketing

benefits

Sales & Direct Bookings

We encourage direct bookings when visitors are on your website so are less likely to use OTAs.

Available 24/7

We respond in real-time, 24/7, 365 days a year.

Streamline staffing

The quantity of enquiries your staff have to respond is reduced.

loyalty & SEO

Website visitors that get instant answers return and stay longer assisting your search rankings.

value

Around the clock service at an unbeatable cost.

Website & Facebook

We respond to your website visitors and Facebook Messenger enquiries.

PACKAGE

An online team of real people, highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers. No lock in contract. Cancel anytime. First two months FREE.

Inclusions

Per month

Plan

cancel anytime

Benefits

Per minute

* More than 200 chats per month incur additional charges of $50 per 50 chats thereafter. Package subject to availability and cancellation.

TOURISM CLIENTS' STATS

1 %
conversion rate

Where a booking is made or contact details obtained.

1 %
extra time on website

Providing SEO ranking benefits for your website.

1
seconds

Average response time to connect to website visitors.

INDUSTRY STATS

1 %
visitors expect

Chat interaction when visiting a website from a mobile.

1 %
customers want

Businesses to be available 24/7. 

1 %
millennials say

Chat is their preferred communication channel.

what Our clients say

Chat2 Concierge is converting 80-90% of our online conversations and with the team providing 24 hour service we are attracting more direct bookings.
Alan Wallish
MANAGING DIRECTOR & FOUNDER, PASSIONS OF PARADISE
Chat2 Concierge is sharing our promotions and encouraging direct bookings, which is a significant benefit reducing the amount we have to pay in large commissions.
Jo Neil
DIRECTOR OF SALES & MARKETING, CAIRNS COLONIAL CLUB
Due to the benefits we were seeing including strong lead generation and increased competitiveness against the OTA’s, we agreed to continue the service.
Brent Christofferson
GENERAL MANAGER, BRISBANE VIRGINIA INTERNATIONAL HOTEL
They are answering many and varied questions ... providing exceptional online customer service to our clientele and saving our front line team so much time on the phone and email.
Graeme smith
GENERAL MANAGER, BAY OF MANY COVES

what Our clients' clients say

"My experience...was excellent from the get-go. I was confused about which company to travel with ... I had a live chat with Paige who was very prompt and helpful, even though it was after hours. That gave me confidence that I would be able to dive the next day."

CHATS FROM OUR TEAM

Below is a a transcript of a real chat between Chat2 Concierge and a visitor on a cruise operator’s website. 

Our team of real people are highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers. 

We drive Direct Bookings.

OR START YOUR FREE TRIAL NOW

Two months FREE, no lock in contract

Includes an online team of real people, highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers.

More than 200 chats per month incur additional charges of $50 per 50 chats thereafter. Package subject to availability & cancellation.

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Exclusive Offer!

Free access to Special Tourism & Hospitality Industry Presentation

More direct bookings.
More customer service assistance.

Congratulations!

You can book a time for your demo right now.