Website and Facebook Messenger integration
Multiple sites managed within one platform
Multiple operators chatting at once
Visitor data - who, browsing behaviour, visitation
Knowledge base
Conduct surveys - auto trigger or manual
Quality ratings of service
Create leads with a contact form
Custom design to integrate with website/brand
Look ahead - see visitors typing in realtime
File transfer - directly to visitors
Operator transfer
Chat pro-actively
Multi chat to more that one visitor
Eye catchers with attention grabbing graphics
Pay now - take payment within the chat
Email transcripts - at the end of the chat
Away mode
Department division of operators
Pointer - point to an area on a web page
Co-browsing - share a screen with a visitor
Google Analytics integration
Shopify integration
Mobile chat
Reporting
Full desktop notifications
Custom alerts
Concierge team online increasing sales & enquiries
Consistent service for website visitors
Streamline staffing by answering questions for you
Dedicated Account Manager for updates & monitoring
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