19th March 2020
An online Australian business is offering a lifeline to businesses during this crisis of the Covid19, particularly those who are transitioning to an online platform. Chat2 is offering any business – 3 Months Online Engagement Service at no cost.
Chief Operating Officer Karen Lloyd-Collins states:
“The conversations that we are currently having online are heartbreaking, particularly within the Tourism, Hospitality, Sporting Club industries, that we seriously want to help businesses get through this by supporting them online. Even through this time of crisis, businesses still need to retain connection with customers. We are offering an easy solution to do this.”
Chat2Concierge is assisting all businesses, small or big through this time of crisis. We have innovative software and a professional highly trained team who is online 24/7 reassuring online visitors, answering online enquiries and most importantly encouraging future online bookings, sales and preventing cancellations wherever possible.
Marketing Manager, Di Wilcocks, Brothers Leagues Club in Cairns summed it up perfectly stating:
Chat2 is providing our club with consistency of message (particularly during these difficult times with the Covid 19 virus). With a number of different staff running our reception the customer experience can vary. Concierge provides a consistent level of customer service and ‘tone of voice’.
More and more businesses are now going online in these difficult times, with businesses having to close, staff having to self isolate and towns going into lockdown. It’s important to have a system where you can easily connect and communicate with your customers.
“We are currently talking to many businesses, who are feeling over-whelmed and struggling to keep up in this fluctuating environment with the daily changes in government policy, directly affecting them. We are fortunate enough to have a business model where we are operating “business as usual”. We want to seriously help businesses struggling through these tough times, so we are offering 3 months of our online engagement service for free. This means having professional staff online 24/7 responding to your customer enquiries, reassuring your visitors and assisting with sales and future bookings”. Karen Lloyd-Collins (COO Chat2)