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More BOOKINGS
for Your Business

Chat2 Concierge combines unique, innovative software with our team of professional customer engagement specialists is trained to deliver an outstanding service experience to each of your website or Facebook visitors.

WE CAN HELP YOU

Our team of professional customer engagement specialists is trained to deliver an outstanding service experience to each of your website or Facebook visitors.   

With five year’s experience servicing clients in the health & beauty industry, we know what the most common asked questions are.   We create a knowledge base specific to your businesses, which is used as a foundation to start engaging with your website visitors. 

The number of phone, email and online enquiries you and your staff has to respond to is reduced, freeing up precious time to focus on your face-to-face clients.

We are online when your customers are researching their options, answering their questions, and removing barriers to booking.

We work 24/7 so you don’t have to.

benefits

bookings

Potential customers aren't waiting for answers. Instant service stops visitors from deserting to your competitors and drives online bookings.

MORE TIME

The number of phone, email and online enquiries you and your staff has to respond to is reduced, freeing up precious time to focus on your face-to-face clients.

24/7 service

We know that many of your customers are researching online and booking when THEY have the time, such as after work and on weekends. Our team is available 24/7, 365 days a year to provide instant service.

5 star SERVICE

We provide your visitors with consistently excellent service with no further training required, saving you time and money. With a knowledge base, our team responds accurately and professionally without ever losing the friendly manner that can only come from a team of REAL people.

they love it

Live chat customer satisfaction rate was 83% in 2019, higher than email (61%), apps (53%), social media (48%), and phone (44%). (Source Statista).

In fact 63% of Millennials say that live chat is their preferred method of communication with a business.

value

Chat2 Concierge service is available at a fraction of the cost for a business to staff itself. We work 365 days at a flat rate. We also have staff available to manage the peaks and troughs in demand to ensure your customer is never kept waiting.

Start Now

700 Hours for $30

in the first month, no lock in contract

LEARN MORE

30 minute info session

in the first month

FEATURES

Concierge team 24/7

A team of REAL people, trained in your business engaging website visitors, driving sales & enquiries.

Website & Facebook integration

We respond to visitors ON YOUR WEBSITE, and answer your Facebook Messages within one seamless service.

Reporting & data

Can be viewed instantaneously in the Chat2 dashboard including visitor contact details if available, location, date and time, survey results and chat content.

Dedicated Account Manager

To provide assistance and deliver your business updates to the Concierge team. such as new products, hours of business, and promotions.

CHATS FROM OUR TEAM

Below are transcripts of real chats between Chat2 Concierge and visitors on two wellness retreats’ websites. 

Our team of real people are highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers. 

We drive online bookings.

CHAT 1

CHAT 2

SOME OF OUR TEAM

Karen

Chief Operating Officer

Kellie

Account Manager

Cathy

Service Specialist

GET STARTED WITH A TRIAL OFFER

700 hours for
ONLY $30
in the first month.

Includes:  An online team of real people, highly trained engagement and service specialists, educated in your business who will respond to enquiries in real time, 24/7 when your customer is on your website and wants answers.  No lock in contract.

24 hours a day, 7 days a week, 365 days a year.

Including maintenance, tech support and updates.

With the option to add more as your business grows.

Emailed to you with the option to discuss results with our team.

Created specifically for your business prior to go live and updated as needed.

The team is always on hand for ongoing assistance.

Why wait? Within five days you could be receiving more bookings and saving more time.

MORE

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