Concierge team 24/7
A team of REAL people, trained in your business engaging website visitors, driving sales & enquiries.
Website & Facebook integration
We respond to visitors ON YOUR WEBSITE, and answer your Facebook Messages within one seamless service.
Managed within one platform. Ideal for businesses with sub-brands.
Of the Chat2 widget to integrate with your website/brand. Optional extra.
Directly to visitors such as a map or brochure.
Google Analytics integration*
Data about your website visitors’ chat interactions pushed as an event to Google Analytics. Optional extra.
Reporting & data
Can be viewed instantaneously including in the Chat2 dashboard including visitor contact details if available, location, date and time, survey results and chat content.
Dedicated Account Manager
To provide assistance and deliver your business updates to the Concierge team. such as new products and promotions.
Custom knowledge base
Created so we interact quickly, effectively, and accurately with your website visitors. You will receive you commonly asked questions, words, and phrases for website integration to assist SEO and inform SEM.
Conduct surveys, ask for reviews
Auto-trigger or manual.