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Chat Blog Why does your business need Chat?

Increase sales online with live chat

 

Do you want more Customers? Do you know there are thousands of your customers hovering around the outskirts of your business online and you are not letting them in?  They are banging on the door but no one is answering. They have been bouncing in and out of your business and you probably did not even know they were there and willing to buy? They were unreachable until now! Watch this video to show you how you can grow your business online, reach out and engage with new customers and sell to more customers. Watch your business grow with Chat2!

If you say – I don’t have time to answer chats – well we can do that for you too.  For only $1/hour we can greet your customers, engage in a chat, help with common questions and nurture your customer towards buying from you. Its as easy as that – we set up all those frequently asked questions and answers and provide your customers with the information and knowledge they are seeking.  If the Chat2 team are unable to answer the more detailed questions, we offer for you to contact them at a convenient time, so you can do what you are best at and make the sale.

Chat2 can offer the software with AI technology, customisation, training and the Chat2 concierge service.  On average 5% of visitor traffic engage in chat, though some high performing businesses manage to attract 12% of their traffic into chat – so for a small business with 3000 visitors a month they could potentially be attracting 150 – 360 more enquiries a month.  That is potential business you would never have attracted without live chat for your website.

Watch the short video, our CEO Karen explains how Chat works! We offer three versions of the software from free chat software to our Business and Professional versions depending on the number of operators required.

Go to www.chat2.com and sign up for a free 30 day trial. Learn about Chat2 at www.chat2.com/learn or drop by for a chat – we would love to hear from you.

Categories
Chat Blog Why does your business need Chat?

Why does your business need Chat?

Do you know how many visitors visit your website each day and can’t find what they are looking for, so leave. 68.53% of customers abandon the checkout process due to unclear information, not sure if they have purchased correctly or shipping is confusing (Banyard Institute 2015).

 

 

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What if you can reach out to those customers and ask if you can assist them – right then and there – brilliant!

 

Chat2 software will allow you to contact these customers while they are hesitating at checkout or stuck on the same page.

 

Send them a chat message and a live chat pops up on the web page they are viewing. “Can I help – you seem stuck on this page?”

 

Your website is like another door to your business, be welcoming and friendly. Use Chat2 software and you will be amazed at the results and increase in sale conversion.

 

Customers in this modern age are demanding quick, informative and efficient service, if they don’t get it – they go elsewhere. Install Chat2 software and be that innovative business where customers love the great service, so keep coming back.

 

Install and trial Chat2 for free at www.chat2.com and watch business boom!

 

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