Christmas is just around the corner. It is the time many of us start jumping online to shop for those Christmas presents.
As you peruse a site and head towards the shopping cart, those doubtful thoughts start to pop into your mind. Just because a website looks beautiful it does not necessarily mean it is safe. We start to wonder………. Is this site secure? Will I receive the items? Are they a dodgy site? Will they scam or spam me forever afterwards? We then turn back to the internet looking for reviews of the website concerned.
Wouldn’t it be so much easier if they had Chat2 software installed on the website. You could chat directly with the business and ask some pretty pertinent questions about their credentials. Where are the goods delivered from? Where is the business based? How long have they been in operation? Do you have a phone number I could call?
Doesn’t this look so much better to your customers that they can talk to a real person through your website.