Can we help? Chat2Concierge is assisting all businesses, big or small through this time of crisis. We are offering to any business – 3 months
Passions paves the way with Technology A Far North Queensland tourism company is standing strong in the face of adversity utilising technology as a solution
A frantic message was received by the Chat2 team on the morning of 12th October, 2018: “We have just been evacuated so we
Sales Representative – Chat2 – chat software and service Brisbane /Gold Coast area Interested in joining a progressive, growing Australian company on the brink of
Facebook is on the verge of making rapid, radical changes. The social media giant has been big news in 2018. First with the announcement
Wouldn’t that be a dream come true for business owners! How much time do your staff spend on emails or on the phone communicating with
How to Compete with Amazon – Interview with CEO Karen Lloyd-Collins of Chat2 – an Australian Live Chat Software company.
Good Evening Everyone – My name is Jay Robert from Shop Ferret E-Commerce News. My guest this evening is Karen Lloyd-Collins – CEO of the
Online chat is finally starting to evolve in the Australian market. The Australian (May 15, 2017) recently reported that more retailers are starting to embrace
Christmas is just around the corner. It is the time many of us start jumping online to shop for those Christmas presents. As you peruse
Last week I phoned a local telecommunications business four times to enquire whether they had a specific USB dongle in stock. The phone just kept ringing out. I started to wonder maybe they had closed down or moved……. this was a major local telecommunications business, so I drove into the city to check.
When I rocked up to the shop, they were busy with shop customers and after waiting in line for 15 minutes, I queried whether their phones were working today. The response was “oh if we are busy we don’t answer the phone”. Really! I could hardly believe the response. This is a major major major telecommunications business – you don’t just not answer your phone!!!
Is your email clogged with spam? Do you miss important customer emails due to the inbox clutter? More and more businesses are turning towards Chat2