CHAT2 Concierge Software
Sell your clients the Live Chat service that everyone is talking about.
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Chat2 Concierge
service specialists online 24/7
MAXIMISING ONLINE REVENUE & ENGAGEMENT
Chat2 Concierge combines our unique, innovative Chat2 Software with our team of professional service specialists online 24/7, 365 days a year to engage with your website visitors in the moment they’re ready to buy.
Chat2 Software
DO IT YOURSELF WITH OUR SOFTWARE (D.I.Y.)
Connect instantly with your customers online when they are on your website or Facebook page. Your team can chat with them instantly using our unique, innovative software.
But beware. Online visitors are more demanding than ever for answers instantly. The online visitor does not wait around to receive answers so there is a high risk of missed opportunities. Chat2 Concierge helps businesses with this challenge as an alternative to DIY.
Compatible with
Android
Windows
macOS
iPhone / iPad
Integrates with
Shopify
Google Analytics
Wordpress Plugin
Facebook Messenger
START EARNING
Chat2 Concierge
- a team of service specialists online 24/7
Our Concierge service levels are purchased depending on the frequency of the chats each month.
All clients start off on Tier 1 and this is assessed on-going through our 3-month rolling average alert system.
Our aim is to match our packages as closely as possible to your business's chat levels to make sure that you always get the most from your investment.
Pricing
Affiliates can offer Chat2 Concierge to clients at the following prices.
There is no contract for the Chat2 Concierge service, just invoiced month by month.
Commission
Affiliates receive 5% trailing commission on the Chat2 Concierge service once payment has been received from the client.
Chat2 Software
Chat2 offers complimentary use of the Chat2 software for an Affiliate.
Pricing
Affiliates can offer Chat2 Concierge to clients at the following prices.
Chat2 software is free to clients with less than 10 chats a month.
Commission
Affiliates receive 5% trailing commission on these prices for all clients referred to us, who pay a software subscription.
FEATURES
- Website and Facebook Messenger integration
- Multiple sites managed within one platform
- Multiple operators chatting at once
- Visitor data - who, browsing behaviour, visitation
- Knowledge base
- Conduct surveys - auto trigger or manual
- Quality ratings of service
- Create leads with a contact form
- Custom design to integrate with website/brand
- Look ahead - see visitors typing in realtime
- File transfer - directly to visitors
- Operator transfer
- Chat pro-actively
- Multi chat to more that one visitor
- Eye catchers with attention grabbing graphics
- Pay now - take payment within the chat
- Email transcripts - at the end of the chat
- Away mode
- Department division of operators
- Pointer - point to an area on a web page
- Co-browsing - share a screen with a visitor
- Google Analytics integration
- Shopify integration
- Mobile chat
- Reporting
- Full desktop notofications
- Custom alerts
- Concierge team online increasing sales & enquiries
- Consistent service for website visitors
- Streamline staffing by answering questions for you
- Dedicated Account Manager fo updates & monitoring
Chat2 Concierge
- Created by Chat2
- Additional cost
popular
Chat2 software
- Functionality only
- Additional cost
BE A CHAT2 AFFILIATE
Once approved you receive an email with an Affiliate link to provide your customers.
There is nothing more for you to do! Your commission will automatically be triggered and you will receive the monies once the payment is received from the customer.
SET UP FOR YOUR CUSTOMERS
Chat2 Concierge
Step 1
An online form about the business is filled out so we can create the knowledge base, which is then uploaded prior to commencing the Concierge service.
Step 2
We email the business set up instructions.
Step 3
We remain in contact to make updates to the knowledge base, answer questions, provide insights and ensure we are working together to maximise their online revenue and engagement.
Chat2 Software
Step 1
The business receives installation instructions or the software can be installed via the WordPress plugin.
Step 2
We remain in contact with the business to provide how to guides, best practise live chat tips, coaching sessions, and ensure that they have set up correctly and not experiencing any issues. Just providing ongoing great customer service!
WHAT OUR CLIENTS SAY
As an SEO expert, it's all about conversions and engagement. Using Chat2 we have not only increased our own conversions but we're keen to get all of our clients using this tool to squeeze out even more conversions from their traffic. Chat2 is every SEO person's best friend.
Adam Guerin
THE SEO SHOP
The back end is slick and very customisable.
Landon Stroud
REALISED TECHNOLOGIES
Excellent value for money and support service if needed.
Wayne Harrison
INTERNET OUTSOURCING LTD
With our unique, innovative live chat software and our team of online engagement agents 24/7, you will have the power to maximise your sales, leads, bookings, conversions & attract more enquiries.
