Karen delivers insight into the results from a Tourism client who has been working with Chat2 since 2017. She outlines their initial online challenges and how Chat2 saved time and provided great value to this client. She shares how many chats this client was initially receiving up to where they are now!
If you enjoy data, there are graphs presented around, growth, response time, peak hours, origin of chats and real time customer feedback!
Learn how this tour operator has grown their chat channel by 40% and how their conversion rate is now steadily above 90%!
