Chat2 is the web application that adds live chat to websites and Facebook. Using Chat2, website operators can chat, help, guide, interact & transact with website visitors. Chat has the highest customer satisfaction rating of any communication medium.
Here is a short demonstration video of Chat2 from the perspective of the website visitor and the operator.
An operator is someone who is logged into Chat2 answering visitor questions and assisting them with their enquiries. Operators can do more than just answer questions, they are empowered with concise information snippets and tools they can share with visitors in a way that’s contextual, relevant and faster than any other communication medium.
Chat operators strive to answer visitor chat requests as fast as they would phone calls. They can answer questions from several visitors at the same time. Operators, do their utmost to maintain customer satisfaction by promptly assisting visitors.